How It Works
Create, Deploy, and Discover
An always-on feedback engine that meets customers where they are—zero friction, zero scheduling—capturing unfiltered customer feedback while you build.
Franko lets product teams create AI agents that run short, focused customer conversations, continuously gathering feedback without needing a dedicated research team.
Growth is harder than ever. Acquisition costs, churn, customer expectations, # of competitors—all way up! Understanding your customer is your moat but traditional methods aren't cutting it.
Franko is your competitive advantage.
An always-on feedback engine that meets customers where they are—zero friction, zero scheduling—capturing unfiltered customer feedback while you build.
Automate short, targeted conversations at critical points in your customer journey—each conversation instance accessed by your customers via simple, shareable links.
Right after sign-up, identify the user's core problem and how they found you. This builds momentum and addresses friction early.
Right after sign-up, identify the user's core problem and how they found you. This builds momentum and addresses friction early.
About a month in, check if the product meets expectations and delivers real value. Confirming fit minimizes churn.
About a month in, check if the product meets expectations and delivers real value. Confirming fit minimizes churn.
After ~2-3 months, identify which features drive engagement versus cause friction. This insight helps refine pricing and boost satisfaction.
After ~2-3 months, identify which features drive engagement versus cause friction. This insight helps refine pricing and boost satisfaction.
When a user goes dormant, determine if they're stuck or solved their problem elsewhere. Highlighting helpful resources can lure them back and reduce silent churn.
When a user goes dormant, determine if they're stuck or solved their problem elsewhere. Highlighting helpful resources can lure them back and reduce silent churn.
Upon cancellation, ask why they're leaving (pricing, fit, features?) and explore options. This helps fix issues and potentially recapture revenue.
Upon cancellation, ask why they're leaving (pricing, fit, features?) and explore options. This helps fix issues and potentially recapture revenue.
Curious how Franko's AI Agents work? Spend just 60 seconds chatting with an agent about your most and least favourite thing about Slack! Experience firsthand how easily you can gather actionable product feedback.
No scheduling, just launch and chat.
Launch Slack Demo Chat