franko.ai is an always-on customer-feedback engine that interviews your users with AI, then turns every response into a live Product-Market-Fit score, quantified personas and individual response summaries.

Pick a template (PMF, Churn, Acquisition) or start blank, click Generate and then share the link. The agent chats through 10-15 turns, explores customer experiences, and then stores the full transcript for you. Respondents just click a link, a new tab opens, and they chat just like they would with ChatGPT. No app, login or download.

Usually five to ten minutes. But this depends on the agent template and your specific configuration setup. For example, the churn agent can be completed in just a few minutes. But the product-market fit agent is close to 10 minutes. These details are specified when you create each agent instance.

Product-Market Fit, Customer Churn, Customer Acquisition & Discovery or the option to fully custom a new agent.

Yes. After generation you can change each learning objective, including the desired outcome, turn count and agent guidance.

We ask "How disappointed would you be if you could no longer use the product?" and record the share who answer "Very disappointed." Forty percent or higher indicates strong product-market fit.

When you create an account, we'll generate 3-5 customer personas. After each customer response, the customer insight data will be assigned to a specific persona description. These personas show things like top benefits, top frictions, sentiment and sample quotes. Each persona type requires 5 responses to display initial data.

Think of feedback on a spectrum. 1. Calls: deep but low scale. 2. Franko: semi-structured, scalable "why" data. 3. Surveys like Typeform: structured scale testing specific hypotheses or NPS type data. 4. Analytics like Amplitude or PostHog: pure "what" behaviour. Great teams use all four. Franko fills the scalable qualitative gap.

Short chats, lifecycle timing and a small incentive lift completion rates by roughly thirty to forty percent over static forms. We provide a playbook for incentives and timing, just ask for it.

Yes. There's an option to automatically show a coupon code on the completion screen.

Each agent can be linked to a webhook for triggered actions on your end.

Right now, just English.

Yes.

You do. Franko acts only as a processor. Delete, export or anonymise data whenever you like.

Email fletcher@franko.ai and I'll get back to you asap.